Billing Services

Ministry Door County Medical Center and North Shore Medical Clinic realizes your family's health care experience is not limited to just a clinic visit, surgery or a diagnostic procedure. Our Customer Service Department is committed to assisting you in understanding your medical bills.

Our team can assist you with:

  • Explaining the billing process
  • Understanding your bills
  • Helping you make a plan to ensure payment of your health care expenses
  • Financial Counseling available.
  • Pay Your Bill Online

Need helping finding insurance coverage for you or your family?
Download the Wisconsin Guide to Finding Health Insurance Coverage and contact our financial counselors with questions.

Walk-in customer service
Ministry Door County Medical Center/North Shore Medical Clinic
323 S 18th Avenue
Sturgeon Bay, WI 54235
Walk-in hours: 8:00 AM - 4:30 PM Monday through Friday

If you need additional information or assistance please contact us at 920-743-5566 or in WI only 800-522-8919

Customer Service Unit Leaders are also available to assist you from 8:00 – 4:30 Monday through Friday if further assistance is needed. Michelle (920) 746-3736.

For off business hours, Customer Service can be contacted via e-mail at Our goal is to try and contact you either by phone or e-mail with the answer to your questions within 8 hours, in some cases please allow up to 48 hours.

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