Ministry Door County Medical Center and North Shore Medical Clinic realizes your family's health care experience is not limited to just a clinic visit, surgery or a diagnostic procedure. Our Customer Service Department is committed to assisting you in understanding your medical bills.
Our team can assist you with:
Need helping finding insurance coverage for you or your family? Download the Wisconsin Guide to Finding Health Insurance Coverage and contact our financial counselors with questions.
NEW FEATURE: Online Bill Manager, Ministry Door County Medical Center/North Shore Medical Clinic offers you the necessary online tools to make your hospital and clinical billing process more manageable and user-friendly.
Features include; useful resources that answer your billing questions, access up-to-date account information and paying your bills online. Our goal is to make this process is simple and convenient.
Walk-in customer service Ministry Door County Medical Center/North Shore Medical Clinic 323 S 18th Avenue Sturgeon Bay, WI 54235 Walk-in hours: 8:00 AM - 4:30 PM Monday through Friday
If you need additional information or assistance please contact us at 920-743-5566 or in WI only 800-522-8919
Customer Service Unit Leaders are also available to assist you from 8:00 – 4:30 Monday through Friday if further assistance is needed. Michelle (920) 746-3736.
For off business hours, Customer Service can be contacted via e-mail at patientaccounting@dcmh.org. Our goal is to try and contact you either by phone or e-mail with the answer to your questions within 8 hours, in some cases please allow up to 48 hours.