Northern Wisconsin

Enjoy shorter waiting time and even better care

Howard Young Medical Center and Ministry Eagle River Memorial Hospital recently installed MEDHOST’s Emergency Department Information System (EDIS). The MEDHOST EDIS system is powerful technology that allows health care providers to easily track and report patient conditions, medications, test results and other medical information crucial to patient care.

MEDHOST helps hospitals in Woodruff and Eagle River to better serve patients by decreasing wait times and improving patient care and safety.

The touch-screen technology of MEDHOST gives doctors and nurses fast access to important medical information – this is crucial in emergency situations when lost seconds can mean lost lives. MEDHOST is available throughout the emergency department, including patient rooms, to allow doctors and nurses to enter their orders, complete charting and input other data right at the patient’s bedside.

“It’s a tremendous savings as it relates to time,” said Rick Brodhead, MD, director of emergency services Ministry Howard Young Health Care. “The order entry portion is all done electronically. In the past, after seeing the patient, we would give verbal orders to either the nurse or secretary and they would have to input those orders into the computer system. The orders would then be sent to the laboratory or X-ray department. With this technology, as soon as I see the patient, I can do that literally with one click and send the orders immediately.”

As an electronic record, all patient data input to the MEDHOST EDIS is digital, which helps prevent errors, especially medication errors that result from illegible handwriting. As an additional safeguard against adverse drug events, the MEDHOST EDIS uses visual cues to alert physicians about known allergies and drug interactions. The system further enhances patient safety by providing clinicians with real-time notification of abnormal lab values.

“If a patient is allergic to a medication and the nurse or physician inadvertently orders the medication, an alert is generated immediately to advise providers not to give the medication,” added Dr. Brodhead. “The system flags patients with high-risk conditions such as chest pain, stroke or trauma, so at a glance providers know where to go next.”

Along with the flagging capability, MEDHOST’s graphical floor plans and visual cues give clinicians an "at-a-glance" status of each patient. This enables clinicians to keep patients and their families informed during their visit. More important, clinicians can remove the unknowns of the patient’s emergency department experience by keeping them updated on any next steps, pending labs and orders, or delays in the admission process.

“We recognize that for many people, the emergency department is the pathway into our hospitals, and we feel the upgrade in technology makes our emergency departments safer, more efficient and more patient-friendly,” said Sheila Clough, president of Ministry Howard Young Health Care.

Ministry Health Care is installing MEDHOST in all of its hospitals across central and northern Wisconsin. Besides Howard Young Medical Center and Ministry Eagle River Memorial Hospital, Ministry Saint Clare’s Hospital in Weston and Ministry Saint Michael’s Hospital in Stevens Point are using the technology.

MEDHOST will be installed in 2013 at Ministry Saint Joseph’s Hospital in Marshfield and Ministry Saint Mary’s Hospital in Rhinelander.

Want to lose weight? Consider Ministry’s award-winning weight management program

When you need to lose weight, consider Ministry’s Weight Management HMR® (Health Management Resources) program located in Rhinelander.

The program includes intensive lifestyle education and medical supervision for people with weight-related medical conditions. Losing weight is easier with a customized plan and personalized support. You can join group classes or choose HMR at Home with HMR Healthy Solutions Quick Start® Diet Kits program.

The at-home program delivers meals to your door every 2 weeks along with “how-to” materials, a Quick Start® CD to maximize weight loss during the first phase, and free customer service to answer your questions.

Published studies show that dieters using HMR meal replacements lose two-and-a-half to three times more weight than people on traditional diets.

Ministry’s Weight Management program was awarded the 2011 Gold Standard of Excellence from HMR based on performance and patients’ results: including greatest weight-loss rates, outstanding group attendance, and best weight maintenance data. This award distinguishes Ministry Weight Management from hundreds of clinics nationwide using the program.

“It’s an honor to achieve the 2011 Gold Standard of Excellence from Health Management Resources,” said Pam Morton, program coordinator, Ministry Weight Management. “This award is possible thanks to the hard work of all of our patients and staff.”

For more information, contact Ministry Rehabilitation Services in Rhinelander at 715.361.2316.

When accidents happen, you have access to Level III Trauma Care

Ministry Saint Mary’s Hospital in Rhinelander was recently redesignated as a Level III Trauma Center.

This designation means that when you visit Ministry Saint Mary’s for a traumatic injury, you will receive comprehensive care from board-certified, trauma-trained surgeons, emergency department physicians, and nurses who have obtained trauma certification through logging many hours of continuing medical education.

A Level III Trauma Center designation validates that Ministry Saint Mary’s has the expertise and resources available to provide the best possible care to trauma patients, from admission to rehabilitation 24 hours a day, 7 days a week.

“Ministry Saint Mary’s Hospital’s classification as a Level III Trauma Care Facility is truly an impressive accomplishment,” said Jeffrey P. Davis, MD, chief medical officer for the Wisconsin Division of Public Health.

“Ministry Saint Mary’s Hospital has a long tradition of providing excellent care to trauma patients,” said Monica Hilt, president of Ministry Saint Mary’s Hospital. “The Level III designation shows our commitment to providing high-quality care in Oneida County and in northern Wisconsin.”

Ministry Saint Mary’s underwent a comprehensive review, which included an observation of the emergency room, imaging services, catheterization lab, the nursing units, administrative leadership, and a review of inpatient records, policies and procedures.

“Being designated a Level III Trauma Center underscores our dedication to the northern Wisconsin community,” said Cathy Fletcher, Ministry Sacred Heart-Saint Mary’s emergency department manager. “We can meet our patients’ needs and keep more patients closer to home.”

Fletcher continually monitors the requirements to ensure the hospital meets and exceeds the State of Wisconsin’s measures. “Through our organized trauma committee, we review our trauma cases to assure parameters are met for excellent trauma care,” she said. “The only way we could attain this is the commitment of the entire team that touches our critical patients everyday.”

To meet requirements as a Level III Trauma Center, the team members of Ministry Saint Mary’s emergency staff acquired certifications including Advanced Trauma Life Support, Advanced Burn Life Support, Trauma Nursing Core Course and Emergency Pediatric Nursing Course.

The Wisconsin Trauma Care System defines a Level III Trauma Care facility as a hospital that provides assessment, resuscitation, stabilization and emergency surgery, and arranges transfer to a Level II Trauma Center like Ministry Saint Joseph’s Hospital in Marshfield for definitive surgical and intensive care as necessary.

The Level III Trauma designation of Ministry Saint Mary’s Emergency Services enables the citizens we serve access to best care available in northern Wisconsin.

“We are proud to have been re-certified as a Level III Trauma Center from the State of Wisconsin,” said Hilt. “When an emergency arises, our community knows they can depend on Ministry Saint Mary’s Hospital to provide high-quality care.”

Pet therapy benefits patients

Animals have always played an important role in the lives of people. So, it is only logical that animal-assisted therapy (AAT) or pet therapy, which uses specially trained animals, can improve a patient’s physical, social, cognitive and emotional well-being.

Animal therapy has been shown to lower blood pressure and improve survival rates for heart-attack victims. Petting animals may also cause a release of endorphins in the brain that suppresses a person’s response to pain.

When specially trained dogs and cats visit patients at Howard Young Medical Center in Woodruff, it has a positive impact on patients. There is something about the unconditional acceptance of an animal, the ability to touch and connect with an animal that soothes the soul.

In February, Howard Young Medical Center and Ministry Eagle River Memorial Hosptial started a pet therapy program. Five dogs and their owners currently participate in the volunteer program in Woodruff and Eagle River traveling from room to room visiting patients admitted into the hospital.

Once escorted into the room, the dog sits at the patient’s bedside. The hope is the dog’s presence will create a therapeutic atmosphere that will aid in making the patient’s stay more enjoyable.

“Studies have shown a visit from an animal can help create a therapeutic and healing environment that decreases patient stress,” said Deb Karow, Howard Young Health Care vice president of patient care services. “The unconditional affection a dog can provide will hopefully enhance the patient experience.”

HYMC Volunteer Marilyn Bolgioni owns Buster, a one and a half year-old male Pekingese Bullnese therapy dog. “Patients are really thrilled when they see Buster walk into the room,” said Bolgioni. “One gentleman had tears of joy in his eyes when Buster sat next to his bed. Perhaps he reminded him of a dog he has, or once had.”

Nancy Diepenbrock and her golden retriever, Quincy, visit several organizations and had a similar experience during a visit with a young patient at another facility. “The little one was two-years-old and totally captivated by the dog,” said Diepenbrock. “Quincy was equally enamored with the youngster. I think we would’ve been welcome in that room 24/7.”

Many times patients who will not walk for themselves will take a walk for a dog or make the effort to move for a cat. People often need to take care of something to give them a sense of purpose.

Fine motor skills may be developed or maintained through the act of petting, grooming or feeding an animal.

Verbal communication can be practiced as patients give the animal verbal commands or praise behavior. The experiences that patients enjoy with animals can be turned into activities that develop or maintain cognitive skills such as writing and talking. Encouraging patients to share their experiences with family members helps patients practice communication skills.

When pet therapy is included in inpatient care, it makes a difference in a patient’s outlook – sometimes adding a vital dimension to a patient’s recovery.

The four-footed therapists also have an effect on staff. “While they’re meant to brighten a patient’s day, we often see our employees interacting with the dogs,” added Becky DeMuth, MHYHC hospital elder life program volunteer coordinator. “It’s also great to see visitors in the lobby or waiting rooms smiling after an encounter with one of our dog therapists.”

Any canine involved in the program must be a certified pet therapy dog, which signifies that the dog has gone through training to ensure patient safety. Marilyn and Buster attended a four-part evaluation to become certified. The training and instruction included a handling portion, which tested the dog’s basic good manners and Marilyn’s handling skills. The next step was to see how Buster interacted with residents or strangers on several supervised visits.

Once a dog achieves pet therapy certified status, the owner attends volunteer orientation at Howard Young Medical Center or Ministry Eagle River Memorial Hospital. The animal and handler each receive an identification badge, which includes their picture. A pet therapy dog must remain on a leash at all times while in the hospital.

Ministry Eagle River Memorial Hospital and Howard Young Medical Center join several Ministry Health Care hospitals in offering pet therapy. Ministry Saint Michael’s Hospital in Stevens Point, Ministry Saint Clare’s Hospital in Weston and Ministry Saint Joseph’s Hospital in Marshfield also offer the program.

For more information on volunteering in Ministry Eagle River Memorial Hospital or Howard Young Medical Center’s pet therapy program, please contact Becky DeMuth at 715.356.8305.

Help to ensure your child is a winner by being part of a healthy team with a Sports Physical

If your child needs a sports physical to meet the participation requirements for their school or league, Ministry Medical Group is here to make sure your kids are healthy and on top of their game.

For a listing of sports physicals available in your area.

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