Media Policy Statement: It is the policy of Ministry Health Care to work cooperatively with the media to actively place stories about programs, events, activities, and health related news for the general public and for the health care industry. We recognize the need to respond to media inquiries and provide information through our expert resources.
Ministry Health Care Guidelines for Reporters
Interview, Photography & Live Shot Requests
Ministry Health Care’s Public Relations and Communications team are a useful resource for members of the media.
All requests for information, interviews or photographs with employees or programs of Ministry Health Care must be submitted and approved by the Public Relations and Communications Manager at the requested location.
Upon request, patient interviews can be made available but require approval in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
In the best interest of facility and patient safety and security, our policy requires Ministry staff to accompany the news media at all times in Ministry Health Care facilities or while on the property.
Television or radio outlets wishing to conduct live shots or remote broadcasts on Ministry Health Care property must speak with a Public Relations representative for permission and require advance notice to ensure proper accommodations.
Patient Information Requests
Ministry Health Care’s Public Relations and Communications staff is the primary contact during regular business hours Monday-Friday (8a-5p) for patient condition reports.
Outside of these times, please see the attached to reach nursing staff at the respective Ministry facility where the patient is located. Ministry Health Care policies concerning patient condition reports are in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Under this policy, any member of the news media requesting information on a patient condition must provide the patient’s first and last name before the release of any patient information.
Patient Condition Reports
Ministry Health Care uses one-word condition descriptions when reporting a patient’s condition.
|One-Word Condition Description*
||The patient is awaiting physician assessment
||Vital signs are stable and within normal limits; patient is conscious and comfortable; indicators are excellent
||Vital signs are stable and within normal limits; patient is conscious, but may be uncomfortable; indicators are favorable
||Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable
||Vital signs are unstable and not within normal limits; patient may be unconscious; indicators are unfavorable
|Treated and Released
||A hospital may disclose that a patient has been treated and released.
|Treated and Transferred
||A hospital may disclose that a patient has been treated and transferred to a different facility.