Appointments are scheduled in advance. However, limited emergency appointments are also available. Emergency appointments are scheduled at the start of each business day.
Late arrivals (more than 10 minutes late) may lose their appointment. Depending on the care and / or problem, a patient may be seen later in the day if time permits.
Respect for other patients' needs requires 24-hour notice if unable to make the appointment. A patient who fails to provide this notification will not be eligible for a pre-scheduled appointment for ONE YEAR.