Ministry Saint Clare’s Welcomes New Patient Advocate
Ministry Health Care is pleased to welcome Jacque Hustedt, RN to her new role as the Patient Advocate at Ministry Saint Clare’s Hospital in Weston.
Hustedt joins the leadership team at Ministry Saint Clare’s after 15 years as a cardiac nurse most recently with Cardiovascular Associates, Wausau. She replaces Sister Sharee Hurtgen who retired at the end of February.
Coping with illness, injury and hospitalization can be a challenge. As Patient Advocate, Hustedt listens, offers support to clear up difficulties and reduce the overall stress of the hospital experience as part of Ministry Saint Clare’s goal of achieving customer satisfaction.
After a several roles in nursing, Hustedt says she felt called to the patient advocate position after experiencing the health care system from the other side of the bed during a family illness.
“I realized that there is much more to health care than basic nursing skills,” said Hustedt. “When you experience the system through someone else’s eyes you realize there are additional ways to make a difference.” Hustedt says she is excited about the opportunity to help patients and their family members who entrust Ministry Saint Clare’s with their care as well as being an active participant in the continuous improvement process that today’s health care delivery system requires.
The Rib Lake native lives in Wausau with her Husband Harry and sons Nate-13 and Noah-11. In her spare time, she enjoys gardening and knitting.