Guest Services & Information

RELATED INFORMATION

Coffee Cafe

Greeting visitors, guests, and employees with something warm to drink, the Partners of Ministry Saint Joseph's Hospital proudly serve Starbucks Coffee products from 7 a.m.-3:30 p.m., Monday through Friday, at Coffee Cafe, located in the main lobby of Ministry Saint Joseph's Hospital, Marshfield. Enjoy Espresso drinks, including cafe latte, cappuccino, and iced cafe latte, special blend drip coffee or cafe mocha. Otis Spunkmeyer cookies, biscotti, and various pastry items also are available. Whatever your pleasure, and whether you're coming or going, stop at Coffee Cafe for a beverage and hearty snack.

 

Gift Shop

Magazines, stamps, cards, candy, personal care items, flowers, and gifts can be purchased in the Gift Shop, located in the Hospital lobby near the main entrance. It is open from 9 a.m. to 8 p.m. Monday through Friday, and from 10 a.m. to 4 p.m. on weekends. For more information or to place an order, please call the Gift Shop at 715.387.7105.

 

Outpatient Pharmacy

This pharmacy is located on the second floor across from the Family Waiting Area, next to the Emergency Room.

Hours
Monday - Friday: 9 a.m. - 5:30 p.m.
Saturday: 10 a.m. - 2 p.m.
Sunday: Closed

The Hospital Outpatient Pharmacy is available to fill any prescription needed upon discharge. It also carries a supply of common over-the-counter medications, dressings, and medical supplies. Cash, check, or most major credit cards are accepted. Insurance claims processing for prescription drug coverage also is available.

 

Automated Teller Machine (ATM)

An automated teller machine (ATM) is located on the second floor, adjacent to the Family Waiting Area just inside the Emergency Room entrance. The ATM is available for cash transactions from your banking accounts. There is no service charge for transactions made at this ATM.

 

Financial Counselor

Financial counselors are available to meet with patients and families prior to or during the Hospital stay to discuss financial responsibilities and arrangements. Contact Patient Business Services for more information.

 

Case Management & Social Services

The department of Case Management and Social Services helps meet the many social, emotional, financial, and discharge planning needs that may arise from a hospitalization.
Services provided include:

  • Coordination of home care services
  • Discharge planning to nursing homes and rehabilitation centers
  • Illness adjustment counseling
  • Assisting with insurance authorization
  • Assistance with financial and legal issues
  • Linkage to resources for abuse and neglect or safety concerns
  • Assistance with completing Advance Directives

A copy of patient's advance directive, if available, should be placed in the medical record.

Staff will meet to discuss any concerns in a confidential and supportive manner.

 

Support Groups

A number of special interest support groups are available through Ministry Saint Joseph's Hospital and Marshfield Clinic. The groups are open to patients, families, employees, and members of the community, at no charge. For information about specific groups, contact a staff member or call Marketing and Communications.

Spiritual Services

Chaplains are a part of the wholistic health care team at Ministry Saint Joseph's Hospital. Special emphasis is placed on the spiritual dimension of people. Chaplains are available 24 hours a day to listen, support, pray, and administer sacraments. They minister to individuals on an ecumenical and non-denominational basis, respecting and affirming all beliefs. All worship services are televised on closed circuit TV, WSJH Spiritual Services Channel 24.

 

Prayer Program

Ministry Saint Joseph's Hospital has a Prayer Team consisting of a group of volunteers who believe in the healing power of prayer. Each member has made a commitment to pray for a minimum of ten minutes each day for the patients at Ministry Saint Joseph's Hospital. The Hospital created this special team as a service to all patients, so they may be prayed for during their stay. If you have any questions or concerns about the Prayer Team or if you wish to participate as a team member, please call Sister Sharon Rollings at 715.389.7842, or e-mail prayerline@stjosephs-marshfield.org.

 
 
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